Answers to common questions and issues.

Products purchased on this site are added to your account and available for streaming or download in your personal library. To access your purchases, you need to login with your email and password using the link below. (Also check your spam folder, as the purchase confirmation email may have been lost there.)


You can watch all video files on any device with an internet browser. Just login to the site from a tablet, phone or computer.

To ensure the best user experience, videos are not downloadable. This means you can watch on multiple devices in different locations. You will have lifetime access to your account and your progress through the courses will be saved. This way your next lesson is easy to find and you can get started right away!

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